Prepoceros

Ring-a-ling-a-ling!*
Hello?
Good evening, this is somebody-or-other calling on behalf on TVMax.
Ok, hi.
This is in regards to your internet bill. Your credit card was declined.
It was? [pulls up bank website]
Yes. We tried to charge the card on 9-23-05, and it was declined. Do you have a date when the funds will be available?
It shouldn’t have been declined; there’s more than enough money in the account. My bank statement shows that you guys charged $104.24 to that card on 9-21-05.
Let me check. [type type type] Yes, that was for your cable TV service. This charge of $41.57 is for your cable internet service.
They’re different accounts?
Yes ma’am.
Wow, I didn’t know that. So can I cancel my TV service and keep the internet?
Um, sure.
Great! Let’s do that.
…

So, after spending well over a hundred dollars on a service I wasn’t even using, I’ve finally cancelled my cable TV. I had no idea that TV and internet were on two separate accounts—I just assumed that since they both came out of the same hole in the wall…

It’s probably my own fault for not ever opening all those silly bills they keep sending me, but I’d rather blame it on TVMax’s being a hack company in cahoots with my apartment complex to steal all my money. On their website they talk (vaguely and not-at-all clearly) about their television services and let you pay your bills online and all that jazz, but not once do they mention that they even offer internet. It’s the same company! Why does one half have an internet presence and the other have none? When you look at it in combination with all the hassle and incompetence I had to wade through to get either of these things set up in the first place (see the February/March archives somewhere, I don’t feel like looking it up), it’s easy to see how a person could get confused.

But that’s all in the past. Now I can finally get this hulking, heavy TV out of my apartment, which will free up a lovely bit of wall in my living room. My mom will be glad to have her bedroom TV and VCR back as well, I’m sure. Begone, you silly timesuck!
———
* My phone is adorable.

Tags: miscellany

This entry was posted on Monday, September 26th, 2005 at 8:42 pm and is filed under miscellany. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.